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SHIPPING & RETURNS
It is our goal to ship every order with care, accuracy, and efficiency. We follow a strict company policy to have our customer orders shipped no later than three (3) business days after they complete their purchase. Over 85% of orders are shipped the next business day.
RETURN & EXCHANGE POLICY
If for any reason a customer has received an incorrect order, defective product, or is simple unsatisfied with their purchase, Trenchmen Teas will make every attempt to reach a resolution by either issuing a full or partial refund, replacing the product(s) at no cost, or providing a discount coupon for a future purchase.
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