Frequently Asked Questions
If you purchase one individual tea, it comes in a 2 oz. bag. This is equivalent to around 30 servings depending on how much you drink, which is about a month's worth!
If you purchase one individual sample, it comes in a 0.6 oz. tin and is good for about 8 servings.
If you would like to purchase our teas in bulk, send us an email at sales@trenchmenteas.com with your specific request!
We will be selling our teas in more sizes soon! Always feel free to reach out to us if you have any further questions or comments. Tea is an art, and we at Trenchmen Teas will always help our customers learn to be a master artist!
When you receive loose leaf tea for the first time, the thought of steeping the tea can be overwhelming. Think of loose leaf tea as tea without the teabag! It’s virtually the same, with more ways to steep depending on your taste and preference.
1. Brewing with a French press—Steeping with a French press is easy and great for steeping more than one cup of tea.
Depending on how much tea you plan to serve, bring your measured water to a boil.
Place 1 tablespoon of loose-leaf tea per 8 oz. into the bottom of your French press.
Place your French press lid into position and allow the tea to steep for 2-5 minutes based on how flavorful you want it to be.
Slowly push the French press plunger down which separates the water from the tea, pour the liquid out, and enjoy!
2. Brewing with an infuser—Infusers exist to replace tea bags but maintain the quality and taste of loose-leaf tea. Even better, they’re reusable and easy to use!
Boil 8 oz. of water.
Place 1 tablespoon of loose-leaf tea into your infuser. If you don’t already have one, feel free to buy our official Trenchmen infuser!
Place your infuser inside of your cup and carefully pour the hot water over the infuser, filling up your mug.
Let the tea steep for 2-5 minutes based on how flavorful you want it to be.
3. Brewing with a teapot—Loose-leaf tea is best brewed with a teapot designed to brew loose-leaf tea. These teapots have built-in infusers or tea strainers, which you can remove to avoid over steeping. If you don't have one, shop our selection!
Depending on how much tea you plan to serve, bring your measured water to a boil.
Place 1 tablespoon of loose leaf tea per 8 oz. of water into the strainer inside of your teapot.
Once your teapot comes to a boil, remove the strainer and serve.
Always feel free to reach out to us if you have any further questions or comments. Each order also comes with a letter of instructions for you to follow if need be, and enclosed are specific steeping instructions for our tea if the times outlined above are not working out quite right for your personal taste. Tea is an art, and we at Trenchmen Teas will always help our customers learn to be a master artist!
Picture this... You sit down after brewing your favorite morning cuppa, you take the first sip, and... yuck! Your tea is bitter! There are many causes for a bitter cup of tea, and we at Trenchmen Teas did our own research to help solve this universal problem.
1. The tea was steeped for too long.
If the tea is left to infuse for too long, it will become bitter. Make sure to follow the general rule of thumb to steep for only 2-5 minutes, depending on how you like your tea to taste. Each order also comes with a letter of instructions for you to follow if need be, and enclosed are specific steeping instructions for our tea!
2. The water was too hot.
In general, no teas should be prepared with water at a rolling boil. If the water is too hot, it can burn the leaves and release unpleasant flavors. You should go for a gentle boil when preparing your water, but when in doubt, use 195°F water.
3. The tea-to-water ratio was incorrect.
We know that it’s tempting to cram the pot full of tea leaves, but the general rule of 1 teaspoon per 8 oz. of water holds up pretty well. Try not to use too much tea because that could result in a bitter flavor as well!
4. The type of water being used is "hard" or contaminated.
If your water has a high pH or is even slightly contaminated, it can cause your tea and other drinks to taste bitter. The general rule of thumb for the best tasting tea is to use spring or purified water when brewing if possible.
Always feel free to reach out to us if you have any further questions or comments. Each order also comes with a letter of instructions for you to follow if need be, and enclosed are specific steeping instructions for our tea if the times outlined above are not working out quite right for your personal taste. Tea is an art, and we at Trenchmen Teas will always help our customers learn to be a master artist!
Yes! All of our teas are 100% gluten-free, and they are grown in organic, high-grade soil. Each and every tea we sell is also sugar-free, dairy-free, nut-free, and vegan!
However, please note that the facility that processes our non-luxury teas does also package cookies that contain wheat, as well as eggs.
If you want to browse our teas that are allergen-free and also processed in a 100% gluten-free environment, head over to our Luxury Teas section, which you can find by clicking the button below:
Always feel free to reach out to us if you have any further questions or comments. Tea is an art, and we at Trenchmen Teas will always help our customers learn to be a master artist!
All of our tea farmers are certified organic, meaning that their growing methods are free from harmful chemicals and promote healthy, high-grade soil.
Please note that our packaging does currently contain plastic for freshness, as well as for customer health and safety. However, we are continuously exploring more sustainable options to reduce our overall environmental impact.
Always feel free to reach out to us if you have any further questions or comments. Tea is an art, and we at Trenchmen Teas will always help our customers learn to be a master artist!
We are sorry to hear that! We will do our best to fix your issue. To start, you can:
1. Read over our company policy and shipping policy and see what we can do for your case in specific.
2. Contact us directly by scrolling to the bottom of this page where you can find our social media links, email address, and phone number. Send us a message in whichever method is easiest for you!
3. Fill out a contact form linked at the footer of this site.
Always feel free to reach out to us if you have any further questions or comments. Tea is an art, and we at Trenchmen Teas will always help our customers learn to be a master artist!
We proudly ship to Canada, Australia, Belgium, Germany, Italy, Mexico, Spain, and Switzerland!
If you want to buy tea and your place of residence is not included in the list above, get in touch with us and we can find a way to send out your order!
Always feel free to reach out to us if you have any further questions or comments. Tea is an art, and we at Trenchmen Teas will always help our customers learn to be a master artist!
We hope you are happy with your order(s)! In order to leave a review (and this also applies for any suggestions you might have for us, our website, etc.), you can do any of the following:
1. Contact us directly by scrolling to the bottom of this page where you can find our social media links, email address, and phone number. Send us your review in whichever method is easiest for you!
2. Fill out a contact form linked at the bottom of this site with your written review inside.
Your review could even be included in the customer testimonials section of this website! Just specify within your message whether or not you would like your first name and last initial attached to your review when it is posted.
Always feel free to reach out to us if you have any further questions or comments. Tea is an art, and we at Trenchmen Teas will always help our customers learn to be a master artist!